Shipping
Being an online store affords you the ease and flexibility to shop in comfort where ever you are. Orders are only shipped to a physical address, and only within South Africa. Please note that orders will not be shipped to a P.O. Box number.
Should you wish to have an order delivered to a different address other than the one registered on the website, please tick deliver to a different address and complete the details there. Please ensure that there is someone at the address to sign for the delivery. Our courier rates will apply.
Should you wish to have an order collected by your preferred courier at your own cost, kindly indicate so on the specified form and ensure that your courier arrives with their own completed waybill, flyer and stickers, and adheres to the collection days and times please.
Should you wish to collect your order directly from us if you reside in the Durban area and surrounds, that’s fine. Please indicate so, and kindly note our days and times for collections. Should these times not suit you, please email us on info@bellabellini.co.za and we will try our best to accommodate you.
Courier
Bella Bellini Botanic’s preferred courier is Aramex for deliveries within South Africa only, which includes Durban and surrounds. All shipping will be completed through them, unless otherwise specified. Each package delivered requires a confirmation signature. Please ensure that you avail yourself to receive same.
If the courier service option is not displayed, it most probably means that you would like your order delivered to a remote area where we unfortunately cannot offer delivery via our courier service. If delivery is to a main centre, and you are not offered the courier delivery option, please contact us on info@bellabellini.co.za so that we can double check if the courier service is available for your postal code.
Dispatch days are on
Tuesdays between 9h30 and 11h30 and
Fridays between 9h30 and 11h30
Collection days are on
Tuesdays between 9h30 and 11h30 and
Fridays between 9h30 and 11h30
Lead time
Please note that all products are made fresh in batches on order. A 7 (seven) working business day (Monday to Friday) lead time is required. This should help cater any for any unforeseen national power outages and/or strikes. Bella Bellini Botanics cannot be held responsible and/or liable for time delays in this regard. In other words, we try our level best to get your order to you on or before 10 working business days from the date we receive the funds for your purchase. Kindly contact us on info@bellabellini.co.za should you have any queries.
